Tree strikes, wind off the ridges and roofs from the 1970s and 80s. We inspect for free and quote at your table.
Black Mountain is fifteen miles east of our office on I-40 and US-70, where the Swannanoa River valley narrows and the Blue Ridge rises straight up behind the town. Montreat and Ridgecrest, the two conference centers, sit in the coves to the north and east, the Black Mountains with Mount Mitchell are up the road, and the downtown along Cherry Street and State Street has held onto its storefronts. The housing is mostly single-family on wooded lots: ranches and split-levels from the 1970s through the 1990s, older cottages around Montreat, and a large share of retirees who moved here for the mountains and the quiet.
Two things define roofing here: trees and wind. The canopy over Black Mountain and Swannanoa is as heavy as anywhere in Buncombe County, and oaks, poplars and white pines stand close to the houses. Wind comes off the ridges to the north and down the valley, and when the two meet a limb ends up on a roof. Hurricane Helene in September 2024 made that plain. The Swannanoa flooded, roads washed out, and trees came down across the town and the river valley; homes lost shingles, decking and whole sections of roof, and the repair work from that storm is still going on.
We cover Black Mountain, Swannanoa, Montreat and Ridgecrest from downtown Asheville, the same as the rest of Buncombe County. Storm damage is the service most people here ask about first, but the older roofs in town need replacing on their own schedule too, and we handle repairs and siding as well. Every job starts with a free inspection, photos and a written itemized price that an exterior consultant goes through with you in person.
When a limb comes through, the order is tarp, document, repair. We get the roof covered, photograph everything for the adjuster, write a scope your insurance company can read, and then do the work. If the storm took part of the decking or the framing with it, that is priced in the same written estimate so there are no surprises mid-job.
A lot of Black Mountain roofs are on their second or third shingle layer by now, and the original decking on a 1975 ranch has been through fifty winters. We tear off to the deck, replace what is soft, and put on a full system: synthetic underlayment, ice barrier at the eaves and valleys, new flashing and ridge ventilation under an architectural shingle. Standing-seam metal is an option on the same quote.
Under heavy canopy, the usual repair is a valley full of leaves that held water until it found a way under the shingles, or moss that lifted the tabs on the north slope. We clear it, fix the flashing or the shingles, and tell you if the trees need trimming back before the next one.
Siding on a shaded, damp lot grows algae and holds moisture, and some homes near the river had water against the walls in Helene. We replace damaged siding over new house wrap, and where the roof is being done anyway, we can do both in one scheduled job.
The trees are why people move to Black Mountain, and they are the first thing we look at on a roof. A white pine drops needles that mat in the valleys and behind the chimney, oak leaves fill the gutters every October, and the shade keeps the north side of the roof damp enough for moss to take hold. None of that is dramatic, but over ten or fifteen years it is what shortens a shingle roof here compared with a sunnier lot in Hendersonville. When we inspect we clear the valleys, check the flashing where debris collects, and tell you if a limb is close enough to the roof that it should come down before the next wind event.
Trimming is the homeowner's call, and we will say so plainly if a tree is the real risk to the roof. A new roof under a leaning oak is a repair waiting to happen, and we would rather tell you that before the job than after it.
After Helene: Insurance, Rebuilds and Who to Trust
Helene brought a wave of out-of-area contractors into Buncombe County, and the town has heard every version of the pitch since. The honest version is simple: get the damage photographed and written up by someone who will still be here next year, get a written price you can read, and do not sign anything on the day. That is how we work on every job, storm or not. Our office is on Church Street in Asheville, our reviews are on Google under our own name, and our exterior consultant sits across the table from you to go through the quote.
If your roof was repaired in a hurry after the storm, it is worth having it inspected now. Emergency patches, mismatched shingles and tarps that stayed on too long do not last, and the inspection is free, so there is no cost to finding out whether the quick fix held.
Why Black Mountain Homeowners Call Arolite Group
Storm damage, start to finish. Tarp, photos, a written scope for the adjuster and the repair itself, all from one local company rather than a tarp crew followed by a stranger.
Fifteen minutes east of our office. Black Mountain, Swannanoa and Montreat are a short run up I-40 from Church Street, so an exterior consultant can be on the roof and at your table in one visit.
Photos and line items, explained in person. You see what we found and what each part of the job costs before anything is decided.
Clean site, daily updates. The yard is cleared of nails and debris at the end of every day, and you hear from us every day the job is running.
A limb has gone through my roof in Black Mountain. Who do I call first?
Call us. We will get the opening tarped, photograph the damage and write up a scope for your insurance claim, then quote the repair in writing. Storm and tree damage repair is one of our core services and we help with the insurance side.
Do you still take on Helene-related roof work?
Yes. If your roof was patched in a hurry after the storm, or a claim is still open, we will inspect it for free, photograph what is there and give you a written estimate for finishing it properly.
Do you cover Montreat, Ridgecrest and Swannanoa as well?
Yes. All of them are in Buncombe County, the same county as our office, and we schedule them alongside Black Mountain.
Can a 1970s house with two layers of shingles be reroofed?
Yes. We tear off every layer, inspect and replace soft decking, and install a full new roof system with underlayment, ice barrier, flashing and ventilation. Decking replacement is priced in the written estimate.
Will you tell me if the trees are the real problem?
Yes. If a limb is close enough to threaten the roof, or the canopy is keeping the north slope wet, we say so in the inspection. Trimming is your decision, but you will have the facts.
What does the inspection cost, and when are you open?
The inspection is free, with photos and a written estimate whether or not you hire us. We are open Monday to Saturday, 8:00 AM to 6:00 PM, and financing is available.
What Our Customers Say
Reviews left by Arolite Group customers on Google, Facebook and Angi, shown word for word.
These guys are great. I had a roof done about 2 months ago due to wind damage. They came, removed the old roof, installed a new better roof and cleaned up all within 1 day. The owner was extremely pleasant and wasn't trying to sell you something. He was to the point. Direct. And honest. I told him what I needed and he found the option that worked best for me. All within a 2 week lead time. I have had no issue with the roof since and they did it right the first time.
Isaac Sheehan · Google review
Great quality workmanship. Very friendly and sunup to sundown working crew. Jeff was fantastic to work with.
Gilmer Carver · Google review
I was referred to Arolite by my neighbor. I then got a free consultation and we decided to move forward. They were very professional and fast, they seemed very knowledgeable and it was actually affordable. I really liked these guys and I will definitely use them for future projects!